The Ronald McDonald House is staffed and accessible to families 24 hours a day, 365 days a year. Guests are asked to observe quiet hours from 10 p.m. to 6 a.m. daily.
Call us at 518.438.2655 to request a room, arrange a tour, or simply learn how Ronald McDonald House can support you.
Online room requests coming soon!
We serve families of patients ages 21 years or younger who are receiving treatment at Albany Medical Center and other Albany-based health care facilities. Patients are eligible to stay with their family if they are receiving outpatient treatment that requires them to be near the hospital. The severity of a patient’s illness and the distance between your home and the hospital are considered in allocating rooms. Preference is given to families who live at least 30 miles away.
Before being permitted to stay at the House, all prospective guests ages 18 and older must pass a sex offender registry check. Any prospective guest who has been convicted of a violent crime, sexual offense, domestic violence or child abuse will not be allowed to stay at the House.
Ronald McDonald House Albany will also conduct a wellness screening and may exclude individuals who have been exposed to or currently have an infectious or contagious disease.
Ronald McDonald House Albany reserves the right to refuse admittance to or exclude from the House any guest for any reason, including but not limited to anyone who engages in any inappropriate, irresponsible, or criminal behavior (to be determined by Ronald McDonald House Albany in its sole discretion) in order to preserve the health, safety, welfare, well-being, and ability of other individuals to peacefully enjoy the House
Families are frequently referred to Ronald McDonald House Albany by hospital nurses or social workers. Your child’s hospital care team can help you determine if staying at the Ronald McDonald House is a good fit for your family, and if so, they can make a referral on your behalf.
You can also call us directly at 518.438.2655 within 24 hours of your needed stay.
There is no charge to stay at Ronald McDonald House Albany.
The Ronald McDonald House has 25 private guest rooms, each with its own bathroom, so every family has a space for themselves. The House also includes a large kitchen, several family rooms and playrooms, two laundry rooms, an arcade, a movie theater, a remote work room/arts & crafts room, an outdoor playground, and free off-street parking.
Thanks to generous volunteers and donors, hot, home-cooked meals are provided free of charge every night at the Ronald McDonald House and a continental breakfast is provided every morning. Free, wireless internet access is available throughout the House. All rooms have heat and air conditioning. Bed linens and towels are provided. Roll-away beds and portable cribs are available upon request. Shuttle service to and from Albany Medical Center is available 24 hours a day, provided by the hospital.
Stays can be as short as one night or as long as several months or more, depending on the duration of the child’s illness and medical care. A child must be in active treatment (inpatient or outpatient) in order for their family to stay at the House.
